Help & FAQs

Welcome to Elite Hair Australia! We've put together some answers to common questions to help you on your wig journey. If you don't find what you're looking for, please don't hesitate to contact us!

Q: What kind of hair are your wigs made from?

A: Our wigs are crafted from [Insert hair type here, e.g., 100% Virgin Human Hair, Remy Human Hair. This ensures a natural look and feel, and allows for styling versatility, long-lasting wear.

Q: How does my wig stay secure on my head? Is glue or tape used?

A: Most of our wigs come with built-in combs, adjustable straps, and sometimes an elastic band for a secure, glue-free fit. 

For an even more secure hold, especially with lace wigs, you may choose to use a small amount of wig glue or tape, but it's not always necessary. We recommend trying your wig on first to see what level of security you prefer.

Q: How long can I expect my wig to last?

A: The lifespan of your wig depends on the hair type, how often you wear it, and how well you care for it.

 * Human Hair Wigs: With proper care and maintenance, our human hair wigs can last anywhere from 1 to 3+ years.

 * Synthetic Wigs: High-quality synthetic wigs typically last between 3 to 6 months with regular wear.

   Following our care instructions is key to extending your wig's life.

Q: Can I wear a wig if I have no hair on my head?

A: Absolutely! Wigs are an excellent option for those with little to no hair. Our caps are designed to be comfortable and secure on a bare scalp. Many clients find wigs boost their confidence and provide a natural appearance.

Q: What if I do have hair – can I still wear a wig on top?

A: Yes, you can! Many people with hair wear wigs for a change of style, added volume, or protective styling. We recommend braiding your natural hair flat against your scalp (cornrows or flat twists work well) or using a wig cap to create a smooth base for your wig.

Q: I'm a little bit hesitant to start wearing wigs. Who is your ideal client?

A: Our ideal client is anyone looking to enhance their look, protect their natural hair, or experience the convenience and versatility that wigs offer. Whether you're a first-time wig wearer or a seasoned pro, Elite Hair Australia is here to help you find the perfect match and feel confident. We cater to those seeking quality, comfort, and style.

Q: I want to buy a wig, but I'm not sure what style suits me. What would you recommend?

A: We'd love to help you find your perfect match! Consider your face shape, lifestyle, and personal style. We offer a variety of lengths, textures, and cap types. 

Our customer support for expert advice.

Q: I want to be able to swim, sleep, and workout in my wig. Is that possible?

A: While it is possible to swim, sleep, and workout in your wig, we generally advise against it for the longevity of your wig.

 * Swimming: Chlorine and saltwater can damage wig fibers. If you must swim, wear a swim cap and wash your wig immediately afterward.

 * Sleeping: Tossing and turning can cause tangling, matting, and excess wear on your wig. We recommend removing your wig before bed.

 * Working Out: Sweat can accumulate, leading to odor and requiring more frequent washing, which shortens the wig's lifespan.

   For optimal durability and appearance, remove your wig during these activities.

Q: What is a topper? Who is a good candidate for a topper?

A: A wig topper (also known as a hair topper or hairpiece) is a smaller hairpiece designed to cover a specific area of the scalp, typically the crown or top of the head, to add volume or conceal thinning hair.

Good candidates for a topper include:

 * Individuals experiencing thinning hair or hair loss at the crown or part line.

 * Those who want to add volume and coverage without wearing a full wig.

 * Anyone looking for a natural-looking solution to blend with their existing hair.

Q: What do I need to do to upkeep my wigs?

A: Proper care is essential for maintaining your wig's beauty and extending its life.

Key upkeep tips include:

 * Washing: Wash your wig with sulfate-free shampoo and conditioner specifically designed for wigs (or human hair products for human hair wigs).

 * Drying: Air dry on a wig stand. Avoid blow-drying on high heat, especially for synthetic wigs.

 * Brushing: Use a wide-tooth comb or a wig brush, starting from the ends and working your way up.

 * Storage: Store your wig on a wig stand or mannequin head when not in use to maintain its shape.

 * Avoid Over-styling: Minimize heat styling on human hair wigs and avoid it entirely on synthetic wigs unless specified as heat-friendly.

 * Product Use: Use minimal styling products to prevent build-up.

Detailed care instructions will be provided with your purchase.