Welcome to Elite Hair Australia! Here are answers to frequently asked questions about our human hair ponytail extensions.

Q: What is the difference between the Wrap & Clip ponytails?

A:

 * Clip-In Ponytails: Feature a sturdy clip that securely attaches to your own ponytail, often with an additional velcro strap or elastic band for extra security. They are quick and easy to apply and remove.

 * Wrap-Around Ponytails: Have a small comb that inserts into your natural ponytail, with a long strip of hair that you then wrap around the base for a seamless, undetectable finish, secured with bobby pins. They offer a very natural and sleek look.

Q: Can I wash my Elite Hair Australia Ponytail?

A: Yes, you can wash your human hair ponytail extension. We recommend using a sulfate-free shampoo and conditioner. Gently wash in cool water, rinse thoroughly, and allow it to air dry on a flat surface or hung up. Avoid rubbing or twisting the hair.

Q: Can I use styling tools on my Elite Hair Australia Ponytail?

A: Absolutely! Since our ponytails are made from 100% human hair, you can use heat styling tools like curling irons, straighteners, and blow dryers. Always apply a heat protectant spray before styling to protect the hair and extend its lifespan. Keep heat settings to a medium level.

Q: Can my Elite Hair Australia Ponytail be dyed?

A: Yes, our human hair ponytails can be dyed by a professional. However, we strongly advise against bleaching or lightening them, as this can severely damage the hair. If you choose to dye, always perform a strand test first. Dying extensions is at your own risk and may affect our warranty.

Q: How long does my hair have to be to wear an Elite Hair Australia Ponytail?

A: For the best and most secure application, your natural hair should be long enough to gather into a small ponytail, typically at least 3-4 inches (8-10 cm). This allows for a good base to attach and blend the extension.

Q: How do I store my ponytail extension when not in use?

A: To keep your ponytail extension looking its best, store it flat in its original packaging, a silk bag, or hung neatly on a hanger. This prevents tangling, keeps it free from dust, and helps maintain its shape.

Q: How do I choose the right colour for my ponytail?

A: We recommend choosing a colour that closely matches the ends of your natural hair, as this is where the ponytail will blend. You can also send us a photo of your hair in natural light for a colour match consultation.